Shipping, Returns & FAQ

We want you to love your artwork. Here’s everything you need to know about shipping, returns, and more.

Our current collections are offered at 24 x 36 inches, framed and ready to hang. Sizes are listed on each product page. For a different size or a custom piece, email studio@durstandco.com.
Each artwork is an archival fine art print on museum-quality matte paper, finished in a black wood frame with a white mat and acrylic glazing. Every piece is made to order and printed and framed in the USA.
Shipping is free within the United States, and orders arrive within 7 to 14 business days by UPS or FedEx.
Yes. You can return artwork within 30 days of delivery, and we cover return shipping within the US. Custom orders are final sale unless they arrive damaged.
Contact us within 7 days of delivery at studio@durstandco.com with photos of the packaging and artwork, and we'll make it right as quickly as possible.
Once we receive and inspect your return, your refund is issued to your original payment method within 5 to 10 business days. Artwork must be returned in its original condition and packaging.
Yes. Our work is designed for homes, hotels, restaurants, and offices. Book a private consultation or email studio@durstandco.com to discuss your project.
Yes. We take on custom artwork, collaborations, and licensing. Email studio@durstandco.com to start a conversation.
Our studio is in Chicago, Illinois.